
Please contact customer service to be assigned an exclusive furniture matching specialist before purchasing a scheduled service.
1. Free Consultation & Initial Styling
Simply share your floor plan, interior renderings, budget, and preferences. Our experienced designers will provide a free, personalized furniture styling proposal along with a curated product catalog tailored to your space and aesthetic.
2. In-store Professional Service
A dedicated car will pick you up from the airport and take you to the showroom, where our designer will assist you in selecting furniture from our 215,000 ft² exhibition space based on your needs. You’ll also have the opportunity to visit our production workshop. Finally, the designer will create a comprehensive home furniture styling visual to ensure your satisfaction.
3. Final Confirmation & Order Placement
Once the product list and pricing are confirmed, we’ll process your order the same day and begin the custom manufacturing process—efficient and time-saving.
4. Dedicated Production Follow-up
A dedicated consultant will oversee the entire production journey, ensuring each item is crafted to standard and delivered on schedule.
5. Quality Inspection & Pre-shipment Confirmation
Upon completion, all furniture undergoes a thorough inspection by our independent quality control team. Before shipping, we’ll share detailed product videos with you for final approval.
6. Flexible Logistics Options
Choose from our trusted logistics partners, or use your preferred shipping company. We offer flexible and convenient delivery solutions to suit your needs.
7. Global Shipping Support
We deliver to major cities worldwide, providing shipping insurance, customs clearance, and tax handling. Should any issue arise during transit, our team will step in to resolve it on your behalf.
8. White-Glove Delivery & Installation
In most global cities, we offer door-to-door delivery and professional installation services. Just sit back and wait—your dream space is on its way.